At Canvas of Heritage, we are committed to providing a meaningful and enriching learning experience through Indian art, cultural education, and personal growth. We invest considerable time, effort, and resources in designing our programs, preparing learning materials, providing platform access, and building a supportive learning community.
To ensure transparency and mutual understanding, we request all students and customers to review this policy carefully before completing an enrollment or purchase.
We encourage every student to make an informed and confident decision before joining our Silver or Diamond Membership or enrolling in any of our programs.
Our webinars, program presentations, and enrollment communications explain the curriculum, teaching methodology, membership benefits, learning structure, and participation expectations. Students are encouraged to review these details and clarify any questions before making a payment.
All payments towards Silver Membership, Diamond Membership, Diamond Membership deposits, workshops, and other program enrollments are final and non-refundable, subject to applicable law.
Refunds will not ordinarily be provided for reasons including, but not limited to:
A change of mind after enrollment.
Personal circumstances or changes in availability.
Inability to attend live sessions or participate in the program.
Non-utilization of membership benefits, learning resources, or platform access.
Discontinuation of participation after enrollment.
We encourage students to enroll only when they are confident that the program aligns with their interests, expectations, and availability.
We understand that circumstances may sometimes change after enrollment. As an alternative to a refund, Silver and Diamond Memberships may be transferred to another eligible individual within seven (7) calendar days from the date of payment, subject to the following conditions:
Finding a replacement: The responsibility for identifying and arranging a suitable replacement rests solely with the existing member. Canvas of Heritage will not be responsible for finding a replacement or arranging one on the member's behalf.
Transfer request: The existing member must notify Canvas of Heritage by email at drsnehamaroo@canvasofheritage.com within the seven-day transfer window and provide the necessary details of the proposed replacement.
Verification and approval: All transfers are subject to verification and approval by Canvas of Heritage to ensure that the incoming member meets the applicable eligibility requirements.
Completion of transfer: The transfer will be considered complete only after written confirmation from Canvas of Heritage.
Transfer deadline: Transfer requests submitted after the seven-day period will not ordinarily be accepted.
No refund on transfer: A membership transfer does not entitle the original member to a full or partial refund.
Acceptance of terms: The incoming member must agree to the applicable membership terms, conditions, and program guidelines.
This transfer provision is intended to offer reasonable flexibility while maintaining fairness, continuity, and the integrity of our learning community.
As membership and program payments are non-refundable, refund requests will not ordinarily be accepted, except where a refund or other remedy is required under applicable law.
For any eligible refund request, please email drsnehamaroo@canvasofheritage.com with the subject line "Refund Request", along with the reason for the request and proof of purchase.
Eligible requests will be reviewed, and any approved refund will be processed to the original payment method wherever possible. Processing times may vary depending on the payment provider or financial institution.
The following purchases are non-refundable, subject to applicable law:
Silver Membership fees.
Diamond Membership fees and deposit fees.
Workshop, bootcamp, and other program enrollment fees.
Digital courses, learning materials, or resources that have been accessed or downloaded.
Subscription fees and charges for services already provided.
Custom-created artworks and specialized services.
We take care to package and ship physical artworks responsibly so that they reach our customers in the best possible condition.
If an artwork arrives with significant damage caused during shipping, please contact us at drsnehamaroo@canvasofheritage.com and provide the following, wherever available:
Clear photographs showing the damage.
Relevant order and shipping details.
An unboxing video showing the original packaging and the condition of the artwork upon opening.
Each claim will be reviewed individually. Depending on the circumstances and availability, an appropriate resolution, such as a replacement or refund, may be offered in accordance with applicable law.
This provision does not limit any rights or remedies available to customers under applicable law.
Membership and program enrollments cannot ordinarily be cancelled for a refund once payment has been completed.
A change of mind, non-attendance, or failure to access or utilize membership benefits does not ordinarily qualify for a refund.
Eligible membership transfer requests may be submitted in accordance with the seven-day Membership Transfer Policy outlined above.
Cancellation requests for other products or services will be reviewed according to the applicable purchase terms.
Any cancellation rights or remedies available under applicable law will remain unaffected.
We want every member of Canvas of Heritage to begin their journey with clarity, confidence, and enthusiasm.
Before making your payment, please ensure that you have:
Reviewed the program curriculum and teaching methodology.
Understood the membership structure, benefits, and participation expectations.
Clarified any questions regarding the program.
Confirmed that the program suits your interests, goals, and availability.
Read and understood the Refund, Cancellation and Membership Transfer Policy.
By completing your payment, you acknowledge that you have had the opportunity to review the relevant program details and applicable terms and conditions.
Our intention is to create a transparent and supportive learning environment where every student joins with confidence and makes the most of their artistic journey.
Thank you for placing your trust in Canvas of Heritage. We look forward to growing, learning, and creating with you.
For questions or assistance regarding this policy, please contact:
Email: drsnehamaroo@canvasofheritage.com
Copyright © 2026 Canvas of Heritage. All Rights Reserved.
Copyright © 2025 Canvas of Heritage. All Rights Reserved.